Product profileArchitect profile

Gary

Senior Technical Product Manager · Architect

Platform · SaaS · App Development · AI · Cloud & Infrastructure

info@cloudio.co.uk UK-based · Available worldwide (remote or expenses-paid travel) LinkedIn Credly Linktree Linktree

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Full-spectrum practice

Cloudio Consulting: product management, architecture and AI across the full lifecycle

Fractional and interim product management, technical product management and solutions architecture across enterprise SaaS, platform and cloud. From discovery and roadmap through to delivery, go-to-market and growth, with hands-on AI tooling and rapid prototyping woven through where it adds value.

Fractional & interim product management Technical product management Platform & cloud architecture AI product management Rapid prototyping with generative AI

Profile

Summary

Senior Technical Product Manager & Architect with 15 years across enterprise architecture, cloud and AI infrastructure, including 12+ years in product management delivering B2B SaaS, enterprise software, digital platforms and cloud infrastructure products from concept through to launch, commercialisation and growth.

I bring together product management, technical architecture and commercial thinking to turn complex problems into products that deliver real business value. I enjoy working closely with engineering teams and stakeholders, breaking down silos and making informed decisions that benefit both customers and the business. Proven track record of leading change, redesigning processes and automating customer journeys, then bringing teams through it, delivering over £2M in cost savings throughout my career.

Currently building a focused Microsoft AI certification track spanning AI business strategy, agentic architecture, identity governance and data fundamentals, to deepen expertise across the full Microsoft AI ecosystem.

Impact at a glance

Quantified outcomes across product, platform and cloud engagements.

£19M

Bookings

From a product taken from concept to market

£9.5M

Revenue

Realised from the same launch

£500k → £16.6M

Platform revenue growth

Achieved within 18 months

$300M

Revenue supported

Through partner go-to-market

£1.1M

Cost savings

Hardware and supplier optimisation

£850k

Cost savings

Vendor negotiation and hardware rationalisation

5

Products launched in 8 months

Through a new product introduction framework

0→1

Products built from scratch

Enterprise platforms, infrastructure products, new launches, consulting.cloudio.co.uk and Cloudio Learning

47

Delivery artefacts

21 core platform modules defined in 4 months: PRDs, MoSCoW prioritisation and technical specifications

171

Platform NFRs authored

Security, performance, resilience, audit and accessibility

40+

FTE led by influence

Cross-functional delivery

2 wks → mins

Pricing turnaround

Scoping and pricing from 2 weeks to minutes in front of the customer, at 100% accuracy

Experience

Jul 2026 – Present (part time)

Founder & Product Consultant/Architect

Cloudio Consulting (part of Cloudio Limited)

Operating as a freelance product consultant between roles while seeking a full-time permanent product management or technical architect role. Currently focused on AI product management across AI infrastructure and AI-enabled products.

Designed and shipped consulting.cloudio.co.uk from scratch, alongside a public GitHub portfolio of technical deep dives.
Built Cloudio Learning solo by directing an AI development agent, a training platform for AI and its associated technologies, pre-loaded with 382 AI courses and 62 AI podcasts, personalised learning paths and intelligent course discovery. It can be pointed at any subject, but AI is the default.
Known for strong stakeholder management, aligning executive sponsors, engineering leaders and cross-functional squads behind a single, funded, delivery-ready direction.
Fractional and interim product management for enterprise and scale-up organisations, embedding as senior product owner across discovery, delivery and go-to-market without the overhead of a full-time hire.
Platform and cloud architecture leadership, shaping multi-tenant, API-first platforms and AI-ready infrastructure that scale with the business.
AI product management advisory, turning model capabilities and generative AI tooling into customer-facing products with clear roadmaps, metrics and responsible guardrails.

Nov 2025 – Jun 2026

Lead Product Manager – Platform

Rail & transport technology SaaS (confidential)

0→1 · Built from scratch

Lead Product Manager for the shared services platform underpinning three enterprise rail SaaS products. Accountable for platform vision, service architecture and the operating model driving the company's long-term digital transformation, operating as Product Owner across discovery and definition.

Defined 21 core platform modules in four months, from identity and access through to workflow, search and reporting, producing 47 delivery artefacts and bringing the initiative forward by two months. Rationalised them to 14 when budget and delivery constraints changed.
Shaped an API-first, multi-tenant platform architecture, setting service boundaries, identity and access management and secure separation between customer accounts.
Brought three product squads and executive stakeholders behind one platform vision, turning long-term transformation goals into a prioritised roadmap ready for funding.
Set clear ownership for every shared service, so product teams could build on the platform without waiting on each other.
Led the definition and cross-functional sign-off of platform-wide NFRs, agreeing security, performance, compliance, resilience and accessibility standards across all three applications.
Used AI tooling to speed up discovery, requirements and technical specification, shortening the path from first concept to delivery-ready documentation.

Feb 2025 – Nov 2025

Head of Product – Growth & New Products

Regional broadband altnet (via Cloudio Consulting)

0→1 · Built from scratch

Contracted through Cloudio Consulting. Joined as Product Lead and promoted to Interim Head of Product after four months, moving the business from sales-led to product-led. Owned product strategy, roadmap, business cases, pricing and go-to-market across connectivity and value-added services.

Built the New Product Introduction framework from scratch, leading the change from sales-led to product-led and bringing sales, support and operations with it, with an 18-month roadmap across broadband, 4G/5G, cyber security, VOIP, B2B and value-added services. The business went on to create a permanent Director of Product role off the back of it.
Launched 5 products in 8 months, more than the 3 launched in the previous 15 years: a consumer cyber security offer, Openreach SoGEA and FTTP, a 4G service relaunched in two weeks and a new router platform. Generated net-new revenue within the first six months.
Switched the router estate from Nokia to TP-Link, halving the per-unit cost on new connections and giving support unified cloud management of them.
Introduced Openreach SoGEA and FTTP alongside 4G, reaching customers the on-net network could not and driving 30% growth in new connectivity revenue.
Automated order to live service, from UPRN address checking in the sales journey through Salesforce to API-driven router ordering and registration, replacing a manual per-customer process. Added automated router recovery for orders that never went live.
Lifted ARPU, the business's main KPI, through value-added services on existing connections, and surfaced consumer VOIP leakage where departed customers' supplier services and rented equipment were still being paid for.

Jul 2023 – Jan 2025

Technical Product Manager – Hybrid Cloud

Global enterprise IT & storage vendor

0→1 · Built from scratch

Senior PM owning Converged Infrastructure as a Service (CIaaS) end to end within the XaaS portfolio: roadmap, reference architecture, consumption model and partner go-to-market. Several initiatives below were self-initiated beyond the core role.

Owned the full product lifecycle for a new consumption-based managed services offering, with bookings converting to revenue at 50%.
Developed and launched an 18-month roadmap, evolving converged infrastructure into a layered portfolio of professional services, managed services, subscription-based cloud and virtualisation, and NVIDIA GPU-powered Edge AI.
Rationalised hundreds of configurations into five t-shirt sizes with use case specifications, documented end to end in a 38-page PRD with supporting technical writing.
Scoped and implemented pricing, margin and discount models for a new quote-to-cash partner portal, and a deprecation tracker across compute, networking and storage to stop unsupported hardware being sold.
Led the research and co-led the implementation of Canonical MaaS bare metal provisioning into the platform management plane, delivered as a billable customer feature in the next release.
Built a technical matrix mapping NVIDIA AI Enterprise components to open-source equivalents, identifying $368k in licensing savings per resilient HGX deployment.
Proposed an AI managed services offering to the services lead and the AI go-to-market team, extending the infrastructure and professional services proposition into recurring revenue.
Self-initiated: designed and presented a zero-trust remote support architecture with NetFoundry to remove customer VPN dependency, a gap across the whole portfolio, though it was not taken forward.
Designed the Next Generation Storage-as-a-Service and Extreme Tier propositions, targeting Edge AI and high-throughput workloads requiring parallel storage, with the PRD validated internally and design in progress at departure.

Sep 2021 – May 2023

Consulting Solutions Architect

Global technology solutions integrator

Trusted advisor and consulting solutions architect for Enterprise and Fortune 100+ accounts across the UK, EMEA and APAC, designing hybrid and multi-cloud architectures for data-intensive, AI and ML workloads and engaging up to CxO level. GTM planning, positioning and commercial framework development formed a core part of the role alongside technical architecture.

Built the joint hybrid multi-cloud GTM framework with VMware account directors, supporting ELA, professional and managed services revenue across two UK-headquartered banks.
Built discovery-led migration tooling using vRNI, producing application groupings, migration waves and per-application disposition from real network flows.
Designed hybrid and multi-cloud architectures spanning AWS, Azure, VMware and on-premises for data-intensive, AI and ML workloads.
Owned technical account strategy for Fortune 100+ accounts across Retail, Life Sciences, Manufacturing, Healthcare, Utilities, Oil/Gas and Financial Services.
Served as in-region VMware ambassador, mentoring internal teams and cultivating partnerships with Cisco, Dell, Palo Alto, HPE, F5 and NetApp to drive new business.
Authored Statements of Work, Bills of Materials and professional services scoping for complex enterprise engagements.

Apr 2017 – Aug 2021

Head of Cloud / Principal Solutions Manager

Global enterprise contact-centre software & services

0→1 · Built from scratch

Reported to the CPO and indirectly to the CTO. Accountable for and co-led the enterprise cloud GTM, presales and cloud service development across VMware private cloud, edge and AWS.

Secured substantial cost savings through the Dell OEM partnership, vendor negotiations and partner tier upgrades, roughly halving the original server footprint and cost with higher spec vSAN Ready Nodes.
Replaced deal-by-deal infrastructure scoping with a standard process sales could run themselves, cutting scoping and pricing from two weeks to minutes in front of the customer. Designed the enterprise cloud reference architecture and pricing model underpinning OnDemand CX, on VMware private cloud with an AWS standby site for disaster recovery, moving the business from mid-market private cloud to a full enterprise CX platform.
Conceptualised DR as a Service and Backup as a Service as part of the OnDemand CX proposition, designed and positioned but not taken forward as launched products.
Brought enterprise Avaya Aura onto the hosted platform, where the business had only sold it to customers running it on premise, taking it from zero to more than half of the platform live customers, with scoping and pricing cut from two weeks to minutes in front of the customer, at 100% accuracy against final designs.
Led 40+ FTE by influence across product, engineering, professional services, marketing, legal, finance, support and managed services, with no direct line management authority.
Drove customer adoption of hybrid and private cloud hosted solutions for enterprise contact centres, supporting high-profile clients across cruise, life insurance and general insurance sectors.
Co-led OnDemand CX as a product from ideation through launch, including reference architecture, pricing, marketing content and partner engagement, growing platform revenue by over 3,200% within 18 months.
Presented at client events and supported C-suite engagements, ensuring seamless transitions from pre-sales to delivery.

Jan 2014 – Mar 2017

Technical Presales & Datacentre Manager (ISO27001)

UK comms & datacentre services provider

Led technical presales across a portfolio of managed network, connectivity and infrastructure services. Line-managed 6 FTE and co-led ISO27001 audits.

Designed and sold network services spanning MPLS, SD-WAN, Managed LAN, SASE, LAN/WAN and security platforms across multiple vendors.
Self-initiated a Managed LAN service proposition presented to leadership, designing the service model, pricing structure and operational framework from scratch.
Enrolled the business onto the Microsoft MSP Programme, improving partner status and unlocking a new route to market.
Designed virtualisation, cloud and disaster recovery solutions using VMware vSphere, Microsoft Hyper-V clustering and Veeam for SMB and mid-market customers.
Delivered technical pre-sales across Cisco, Cisco Meraki and Smoothwall, scoping tailored network and infrastructure solutions and quotes.

Jan 2010 – Dec 2013

Managed Service Engineer & VMware Consultant

Channel Islands managed services & IT provider

Third line managed services across 85 customers, designing, building and supporting infrastructure, storage and virtualisation, and acting as virtualisation consultant for the sales team.

Built and supported vSphere environments across HPE, Oracle, IBM and Dell hardware.
Supported the sales team with technical pre-sales as the virtualisation consultant.

My Microsoft AI training plan

One certification held, one in progress and the rest planned, building towards helping large organisations adopt agentic AI safely:

1

Core Cloud Infrastructure: Held: Microsoft Certified Azure Solutions Architect Expert (AZ-305), the foundation for enterprise-grade networking, security and baseline cloud environments.

2

AI Strategy & Implementation: In progress: Microsoft AB-730 (AI Business Professional), followed by AB-731 (AI Transformation Leader), covering AI return on investment, governance and responsible deployment.

3

Agent Construction: Planned: Microsoft AB-620 (AI Agent Builder Associate), designing and building integrated AI agent solutions in Copilot Studio.

4

Power Platform & Intelligent Applications: Planned: Microsoft AB-410 (Intelligent Applications Builder Associate), building AI-powered business applications across Power Platform, Dataverse, Power Automate, Copilot Studio and AI Builder.

5

Agentic Architecture: Planned: Microsoft AB-100 (Agentic AI Business Solutions Architect), orchestrating multi-agent solutions across the enterprise.

6

Zero Trust Security & Identity: Planned: Microsoft SC-300 (Identity and Access Administrator), managing workload identity and granular permissions with Microsoft Entra ID.

7

Data Fundamentals: Planned: Microsoft DP-900 (Azure Data Fundamentals), a baseline in core data concepts and Azure data services to support decisions on data architecture for agentic solutions.

Core skills

Product & Strategy

Product strategy, vision & roadmappingProduct-led growthDiscovery, user research & customer insightCustomer journey mapping & user story definitionBusiness case, pricing & commercial modellingGo-to-market, NPD & NPIOKRs, KPIs & outcome definition

Delivery & Leadership

Agile / Scrum delivery & backlog management (Jira)Stakeholder management & executive alignmentCross-functional influence & leadershipData-informed decision-making

Platform, Architecture & AI

Platform & technical product managementMulti-tenant platform, microservices & API-first architectureAI product management & prototypingEnterprise & solution architectureArchitecture governance & NFR frameworksZero-trust security & compliance

Cloud & Infrastructure

Virtualisation (ESXi, KVM, Hyper-V)Software-defined datacentre (VMware VCF, OpenShift)Enterprise storage (NetApp, Pure, vSAN, enterprise SAN)Infrastructure as Code (Terraform, Ansible)Kubernetes & cloud-native (Tanzu)SD-WAN, SASE / SSE & NSXSaaS product management & digital transformation

Certifications & learning

Product Management

  • Product Leader Certification – Product School
  • Product Growth Certification – Product School
  • Product Marketing Manager – Product School
  • Certified Digital Product Management – BCS
  • Scrum Master PSM I – Scrum.org
  • Scrum Product Owner PSPO I – Scrum.org
  • ITIL Foundation

AI & Technical

  • AI for Everyone – DeepLearning.AI
  • AI Prototyping – Reforge
  • NVIDIA AI Infrastructure and Operations (NCA-AIIO)
  • API Development & Architecture Specialisation
  • AWS Solutions Architect – Associate
  • IBM Cloud Native, Microservices, Containers & DevOps
  • Microsoft Azure Solutions Architect Expert (AZ-305) / Azure Fundamentals (AZ-900)
  • Broadcom VMware: Expert (vSphere), Proven Pro (vSAN, VCF, Tanzu)
  • VMware HCI Specialist & VMC on AWS Master Specialist
  • Veeam Technical Sales Professional (v11 and later)

References available on request.

Partner & ecosystem experience

Extensive experience operating within partner-led technology ecosystems, including a global integrator's strategic partners and vendors spanning cloud, infrastructure, security and AI.

NVIDIAVMware by BroadcomCiscoDell TechnologiesHPENetAppF5IntelMicrosoftPalo Alto NetworksAWSGoogle CloudRed HatCanonicalNetFoundryVeeamZertoNutanixVAST DataPure StorageSupermicroGiacomNokiaTP-LinkF-SecureSophos

Working principles

Outcome-focused and delivery-led
Comfortable operating in ambiguity
Collaborative across technical and commercial teams
Pragmatic, transparent, and value-driven

Let's work together

Interested in exploring how Cloudio Consulting can support your organisation?